nemi only collects what it needs to run the service. This page sets out what we collect and how we use it. For terms governing the use of nemi, see the Terms of Use. For operator details, see the Legal Notice.
Contents
- 1. What we collect
- 2. How we use it
- 3. Third-party processors
- 4. AI usage
- 5. Affiliate links
- 6. International transfers
- 7. Retention
- 8. Deletion and access requests
- 9. Use by minors
- 10. Use from outside Japan
- 11. Security measures
- 12. Changes to this Policy
- 13. Contact
1. What we collect
1.1 Account information
- Email address and user ID.
- For external sign-in: profile information you permit the provider to share (name, icon).
1.2 Information from use of the service
- Skin profile (optional), saved-product references, shared collections.
- Photo submissions for unregistered products (optional).
- The content of issue reports and inquiries.
1.3 Information collected automatically
- Anonymous logs related to product lookup, stored without being linked to your user ID.
- Application version, OS type, and information used for defect investigation.
2. How we use it
- Providing and personalizing the service.
- Responding to defects and improving the service.
- Expanding the database.
- Sending important notices.
We don't use your information for advertising and we don't sell it to third parties.
3. Third-party processors
To deliver the service, we use the following categories of providers. Each is contractually required to apply appropriate protection.
| Purpose | Location |
|---|---|
| Cloud hosting | Japan |
| External sign-in | Provider locations |
| Product lookup | Japan |
| AI processing | United States |
| Verification-email delivery | United States |
| Subscription billing and purchase management | United States |
| Defect analysis | United States |
Provider names will be disclosed on request via support@nemi.beauty.
4. AI usage
nemi uses external AI services for part of its content processing and classification. Only public ingredient names and product namesare sent to the AI; no user-identifying information (email address, user ID, IP address, scan history, etc.) is transmitted.
AI-generated content may contain errors. Please use it as reference only and consult a physician or pharmacist for important decisions (pregnancy, allergies, medical conditions). To report an error, use the in-app "Report issue" flow or email support@nemi.beauty.
5. Affiliate links
Purchase buttons on product detail pages (such as "View on Amazon" or "Buy on Rakuten") are affiliate links to external retailers. There is no additional cost to you.
The affiliate relationship has no influence on product scores, ingredient safety ranks, or similar-product selection. Scores are calculated from publicly available safety data.
In accordance with the stealth-marketing rule under the Premium Display Act (effective October 1, 2023), the existence of affiliate links is disclosed on this page. Purchase buttons state the destination retailer.
6. International transfers
Some of the providers above are located in the United States. The United States is not among the countries designated by Japan's Personal Information Protection Commission as having a level of protection equivalent to Japan's. Each provider handles personal data in accordance with its own privacy and security policies (APPI Article 28). Further details will be disclosed on request.
7. Retention
- While your account is active, we retain data to provide the service.
- When you delete your account, related data is promptly removed from the servers.
- Anonymous logs may be retained for a limited period to improve the service.
8. Deletion and access requests
You can delete your account and related data at any time via Settings > Delete my data in the app.
If you're on a paid plan, deleting the account does not automatically cancel your App Store subscription. To avoid continued billing, cancel the subscription first from the App Store management screen.
Requests to access, correct, or delete your personal data may be made to support@nemi.beauty. We will respond in principle within two weeks.
9. Use by minors
The service is intended for individuals aged 13 and over. Individuals under 13 should use it with the consent of a guardian.
10. Use from outside Japan
nemi is operated under Japanese law (APPI). Users outside Japan may submit requests via the APPI framework by emailing support@nemi.beauty.
11. Security measures
- Designated personnel for data handling and enforcement of the least-privilege principle.
- Encryption of communications and stored data; secure storage of credentials.
- Contracts with processors confirming appropriate protective measures.
12. Changes to this Policy
Where a significant change is made, it will be announced in advance in the app and on this page. Continued use of the service after a change constitutes acceptance of the revised Policy.
13. Contact
For official operator information, see the Legal Notice.
Contact: support@nemi.beauty